8 modules. 8 live sessions. All hands-on.
Eight live, interactive modules across four weekends. Each pairs practical teaching with a real deliverable you build during the session. Work through them in order, week by week, from professional communication to your final assessment and certification.
01🎯 Professional Business Communication
- Communication in the corporate world
- Leadership communication essentials
- Business writing fundamentals
- Verbal and non-verbal communication
- Active listening that builds trust
- Professional etiquette in every setting
Assignment: Record a professional self-introduction.
02✍ Business Writing Excellence
- Professional email writing that gets results
- Structuring clear business reports
- Accurate, useful meeting minutes
- Crafting sharp executive summaries
- Persuasive business proposals
- Workplace documentation standards
Build: Business Communication Toolkit, reusable templates for emails, reports and summaries.
Assignment: Draft a professional email, a business report, and meeting minutes.
03📊 Meetings & Presentations
- Leading effective, focused meetings
- Presentation design that lands
- Executive presentation skills
- Storytelling for business impact
- Handling Q&A with composure
- Audience engagement techniques
Assignment: Deliver a 10-minute business presentation.
04🤝 Team & Client Communication
- Managing team conversations
- Clear, confident client communication
- Stakeholder management
- Cross-functional collaboration
- Navigating difficult conversations
- Conflict resolution that works
Practice: Business Communication Role Play, a live simulation of real workplace conversations.
Assignment: Complete a workplace communication role play.
05💬 Coaching & Feedback
- Giving constructive feedback
- Leading performance conversations
- Coaching team members to grow
- Recognition and motivation
- Emotional intelligence at work
- Adapting to communication styles
Assignment: Conduct a feedback conversation with a team member.
06🧾 Negotiation & Influence
- Business negotiation fundamentals
- Persuasion techniques that work
- Influencing stakeholders
- Decision-making communication
- Crisis communication under pressure
- Building executive presence
Build: Negotiation Strategy, a structured plan to negotiate and influence with confidence.
Assignment: Solve a negotiation case study.
07✨ Professional Branding
- Executive personal branding
- Professional networking that pays off
- LinkedIn for leaders
- Public speaking with impact
- Media and online presence
- Positioning for career advancement
Activity: Executive Branding Plan, a clear plan to build your professional brand and presence.
Assignment: Create your executive personal branding plan.
08🎓 Final Assessment & Career Growth
- Business communication assessment
- Leadership communication review
- Building a career development plan
- Live Q&A session
- Next steps for continued growth
Final review: Executive Presentation, individual feedback, and the CBC Business Communication Certification.
Assignment: Deliver a final executive presentation.